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RBC Insurance Auto Insurance Reviews

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(265 reviews)
RBC Insurance
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Customer Service

by Gary Brown on May 10, 2022
1 out of 5 stars

I have been with RBC since 1990. I made a change to the coverage of a summer car to be parked for the winter, they confirmed the change in writing, but actually cancelled the policy on my wife's vehicle. She then unknowingly driving the car with no insurance for 6 months. When I called to restart the insurance on the parked car, they identified the error, and instructed me to pay for the dollar value of the correction, but they were going to be so kind as to not charge me for the time my wife was driving with no insurance. Please keep in mind this took several days, several calls, and being on hold for several hours. In addition, they increased my home insurance by 25% and raised the annual rates on my wife vehicle by 50% even though she has had no tickets or accidents. I an currently obtaining quotes from other providers.

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