Stay Away GET A BROKER!
by Jacobk T on Sep 22, 2020
1 out of 5 stars
Car Insurance Reviews
RBC Insurance Auto Insurance Reviews
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(265 reviews)
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I had a critical situation where my brother drove my car and had bad accident. The support i got was amazing! He was empathetic, he was kind, understanding and provided wonderful customer service. Although my broker was not at all prompt and helpful but because of my agent my problem got resolved quickly. He is very knowledgeable and he knows the laws and rules properly.
First off I will say I have been through the wringer with this company! Everything from my policy getting cancelled because of an accident I wasn't even a driver or involved in that had happened 6 most prior for one and then 2 years later having a full-scale highway accident involving a death where I was found at 0% fault. Long story short for my claim involving the other driver who was at 100% fault and died on the scene they handed me over to their partner company to handle my coverages. This was a 3-month battle which ended with me hiring a private appraiser along with him finding a fraudulent appraisal made by this partner company and RBC Aviva backing it up but once the proof surfaced I ended up over $10k added to my claim which I would have never got if I didn't fight for it! Stay away and use a broker! I used a broker and they undercut RBC by $500/year on my auto and $1400 on my home.