Car Insurance Reviews

RBC Insurance Auto Insurance Reviews

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(265 reviews)
RBC Insurance
1.4 out of 5 stars:
Customer service:
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Customer Service

by Auto 2020 on Jun 17, 2020
1 out of 5 stars

Miss information from the agent forced me to cancel and look for another auto insurance provider because I can't add back my son to my policy even though he was insured with RBC before and after he got his tickets and for years. The agent told me I can add him back to the policy when he comes back from abroad. It was very disappointing after all these years dealing with RBC :(

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Poor customer service

by DR on May 26, 2020
1.5 out of 5 stars

The person who updated my coverage for a new vehicle had me on the phone for nearly 2 hours, didn't send the insurance policy to the dealership and made some careless mistakes. She did try to sell me on a bunch of other products I didn't need or want though.

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Thank You

by Marco Di Flaviano on Dec 14, 2018
5 out of 5 stars

I have had a wonderful experience for the past 5 years and continue to. I have received amazing service from my local advisors. I had previously set up a policy and saved a lot of money! I have since spoken with insurance representatives regarding my policies and to make changes. They are always kind, courteous and accommodating. I believe the company has definitely taken a turn for the worse but believe the people and customer service is still there.

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