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RBC Insurance Auto Insurance Reviews

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(265 reviews)
RBC Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep attitude
33.3%
Agent/rep availability
33.3%
Online quoting
33.3%
Phone wait times
33.3%
Rates after claim
33.3%
Snow, Hail, Damage
33.3%
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Agent/rep attitude (2) Agent/rep knowledge (1) Claim - adjuster (4) Claim - rental car (7) Claim - repair shop (6) Claim - total loss (1) Claim - towing (2) Claim payout amount (1) Claim processing time (5) New purchase experience (1) Policy changes experience (1) Rates competitiveness (3)
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by Marco Di Flaviano on Dec 14, 2018
5 out of 5 stars

I have had a wonderful experience for the past 5 years and continue to. I have received amazing service from my local advisors. I had previously set up a policy and saved a lot of money! I have since spoken with insurance representatives regarding my policies and to make changes. They are always kind, courteous and accommodating. I believe the company has definitely taken a turn for the worse but believe the people and customer service is still there.

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Review topics
Agent/rep attitude Agent/rep knowledge Policy changes experience Rates competitiveness