RBC Insurance Auto Insurance Reviews

I’ve been on hold with RBC on Friday for over 2 hours. I went until their offices closed. Ridiculous. With Monday a holiday, I took Tuesday off work to get my insurance to straighten away...home and auto. I called as soon as their offices opened... 9:30 am NL time. I am still on hold. Almost 3 hours and still nothing. I cancelled my insurance with the company I was with them for years so I and my girlfriend could be on the same auto insurance and also home insurance as we purchased a new home. Not sure where this will get me but I just want people to know that this is what I’m going through since Friday. I don’t understand how I don’t have an agent yet as I called when offices just opened this morning. They also told me that I can do this online which is false. We tried that and we got rejected because apparently it can’t be done if you are a resident of Newfoundland and Labrador. I’m beginning to think that this was a bad idea as right now I can’t drive because my insurance with my previous company has been cancelled. Thanks, RBC.

I've been hung up on 4 times out of 5 times I've contacted this horrible company. Not hung up because of me... I never even got to speak to an agent. Just waited on hold or waited for a callback and when it rang to an agent, I was hung up on. So that wasn't the beginning of my HORRIBLE experience. At first, they upped my truck insurance $30/month. I called a bunch of times with the hang-ups, fuming mad, finally got them to reduce my rate as I was working from home. Set up an online account so I didn't have to deal with them... NOPE....they put my spouse's car under my account and today I tried to contact them back to fix it.....same hang-up issue. Waiting for the second callback... Will see if that one works. But now I'm done so I'm going to research other companies.