TD Insurance Auto Insurance Reviews

I have been insured with TD for years but now I’m battling with the scamming ways that they try to say I have included windshield insurance on my Jeep, a brick fireplace in my home. I have never included windshield and I don’t have a brick fireplace. I have been charged for both for 7 years plus. My policy never included my common law but I also was paying for that through monthly withdrawals. None of this has been resolved, I’m always told try will get back me!

The worst insurance provider. I have been charged thrice in a month. They cancelled and updated my policy without my concern and then said they tried to reach me but I never got any call. NEVER GET A INSURANCE FROM TD.

Unavailable online. On hold forever! Access to site disconnected for no reason!

Here was the course of events: 1) Truck received minor fender bender (other persons fault) 2) Took it to TD insurance and was told that not only would the other party cover everything but that they would also cover a rental car while the truck is being fixed. I was given a date to bring the truck back (after parts had been delivered) 3) Brought truck back, was told upon arrival that the parts were not there and that I would have to bring my truck back later. They said they had left a message telling me that the day before. Checked phone, no missed calls, no message. 4) Brought truck back in. This time parts were present, but then they told me that I no longer had a rental car covered. This time I came with my 8-month pregnant wife. I told them that they told me this would be covered on my first visit. They checked in their system and this was written down that they told me this on my initial visit (proof...I call it). But they said "sorry" and that this had changed, and that TD was no longer able to give me a rental car. I was angry, obviously - said some things I don't regret. 6) I went home, again. 6) Then I called the manager, who sorted out the situation the next day. I came back the next day and received a rental car. So, what do we do with all of this? Let's go through the issues: I was told I was going to get a rental car, then they didn't deliver. They said "sorry", but not sorry enough to fix the problem they caused...

-10 stars if I could. I was in an accident a few years ago. The car was stopped for at least 5 seconds before being sideswiped. I just found out recently when getting another insurance for another car that TD claimed we were 100% at fault even though dashcam footage says otherwise. We were not told this. TD tried to write off the car for nothing. When we tried to drag on the case to receive more money for it, I guess they just decided we were at fault. Absolute scam of a company. No longer going to be banking with them either.

I have been with TD Insurance for over 10 years. I have involved in an accident in which a dump truck sideswiped my car on the left passenger side. I had filed a claim with TD Insurance. Even though the other driver was at fault, the claim adjuster took a month to get back to me and finalized my claim. The adjuster was terrible and she never answered my phone calls and replied to my emails. Two months after receiving emails and letters saying they have closed my claim, the adjuster sent me another letter saying I am at fault 50% without contacting me or explaining to me how they got to the conclusion. They did not even ask if I have any proof to show that I am not at fault. I called and emailed the adjuster and she never replied to it and just completely ignored me. I would never recommend TD Insurance for anyone and TD Insurance has the worst claim adjusters and they are all terrible.

I assigned three adjusters with TD car Insurance. They never answered the phone and didn`t reply at all even though I put so many messages. That means they are cheaters. I also called TD Insurance so many time and they only gave me adjusters' names and numbers. Still, they did nothing for me. Every day, my lunchtime I called them because I don't have a car to use. These days I use public transportation. More than ten days nobody answered me. Please stay away from TD Insurance.

TD is all about money-making, I cancelled my insurance after having it for 3 days. I am a first-time driver and did not know you had to pay cancellation fees, this was never notified to me from the beginning. After I called to cancel, the guy who cancelled just cancelled it and came back saying I had to pay $284. This guy was heartless, their customer service is horrible, I would never go back with them. It is still cheaper for me to pay them and leave cause I've gotten a better deal elsewhere. I'm not surprised that there are so many bad reviews about them.

My car was rear-ended by TD's insured client. The bumper and trunk were broken, but the car is still drive-able and repairable. However, TD gave me a very low price of a total loss, only half of the market value of my car and they wanted to take the car. Same as how TD treated their other customers, they don't answer phone calls or reply to emails. The Ombudsman and Customer Service Department just play Ping-pong. It has been 3 months and a half and it still has not been resolved. I was advised by my friends to go public-call CBC or Global News. This is the worst company I have ever dealt with. So many people complained. It should be closed!