Quite good service and value
by alexey on Apr 20, 2012
4.5 out of 5 stars
Car Insurance Reviews
TD Insurance Auto Insurance Reviews
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Accident Forgiveness (1)
Agent/rep attitude (48)
Agent/rep availability (32)
Agent/rep callbacks (39)
Agent/rep knowledge (49)
Agent/rep language skills (4)
App to track driving (4)
Billing/payments (113)
Broker experience (1)
Cancellation experience (84)
Cancellation fee (10)
Claim - adjuster (41)
Claim - denial (9)
Claim - injuries (3)
Claim - not-at-fault (21)
Claim - rental car (32)
Claim - repair shop (37)
Claim - theft (4)
Claim - total loss (4)
Claim - towing (1)
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Claim payout amount (9)
Claim processing time (53)
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COVID Handling (5)
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Insurance Rates, Prices (63)
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Late payment fee / NSF (9)
Legal actions (3)
Mobile app experience (2)
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On-hold times/transfers (17)
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Parking/pausing policy (3)
Phone wait times (131)
Policy changes experience (20)
Policy clarity (4)
Policy coverage (48)
Rates after claim (3)
Rates at renewal (44)
Rates competitiveness (33)
Rates for bad drivers (7)
Rates for good drivers (18)
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Very satisified with the way they handle phone call and listen to the the client
The rates are competitive and the claims process is easy. Insurance can be confusing but to the best of my knowledge I am getting the best rate and coverage for my money. I will need to get a competing quote soon to ensure this is the case.
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I find the rates the best I can find (and after my AMA experience, I have shopped around). Service is good, I only had one small claim that went through other guys insurance but they helped with that process.
good value for the market averages. I don't know anything about customer service. I hope I will not have any claims.
Your auto rates are way out of line for a person with an excellent driving record.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
I had the claim with this insurer and they increased my premium without knowing the fact that i wasnt involve in the accident
The application procedure is easy. The offer is good.
Claims were processed quickly and efficiently. All questions were answered in a timely manner.
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They were very helpful on the phone providing me with the best package at a great rate.
I compared many rates but TD Insurance had the lowest one for my age and driving experience. All other providers were significantly more expensive. Their callcenter folks are quite knowledgable and explained me all the coverage details.
I also had some claim experience with them when that old gentlemen T-boned my car in the downtown of Toronto. TD Insurance agent was not very helpful on the phone, but the whole claim process went quite smooth: I got comparable rental car for 4 weeks until my car was fixed. My rates did not go up since I was not at fault. So I am quite happy with TD Insurance so far. Meanwhile their rates started climbing a bit every year though...