Desjardins Insurance Auto Insurance Reviews

Worst experience ever. Do not go with Desjardins. They will leave you hanging. From my own experience. Claim is still open after 3 months. I so fed up I’m going to care of my vehicle myself and pay expenses myself. This is insurance is junk and scammers. They did not even cover the rental car on full coverage policy. I am going and my 3 friends all cancelling the policy with them!!! Adjusters are very bad to whom I contacted with. Basically, they will not pay a penny!!!! Do not take Desjardins to be your insurance please. Find something else!!!

As my car and home insurance was rising, I got a quote much cheaper than desjardan. My child got her G2 i called to inform them, and even though she went to a driving school, Desjardans does NOT offer a discount for this, it cost an extra $880 a year for her, my other insurance company, it was an extra $500 for my other daughter, I complained, they said basically too bad! Nothing I could do. I noticed they deducted way more from my account, would total about $1300 a year, complained, they called me and said they reviewed the tape and told me I was told in the conversation it would be $1300 a year, what a bunch of liars!! can not wait to leave them, and I haven't been with them even a year!! Worst insurance company I have ever had!!

This company has made over 5 mistakes in Billing over the course of 2 years, in which they've had to be credits my NSF fees due to their own acknowledgement of having messed up.
Speaking to a customer service representative, you have to be very specific for them to make notes about what you spoke about as they will not follow through with what they've said... It's very strange how such a big company can make so many errors. They don't listen to customers at all.
Switching companies also saved me $80/month for an 08 Land Rover driven in Toronto.
Insurers beware, there are better insurance companies out there.

Had a small accident, and the claim process is over 30 days now. No call, no email. Amanda J is the worst ever claims advisor I've seen. Very rude, no customer service at all. She sends me 15 cars to compare the price and out of them 13 are sold or not even available. Don't go with this insurance company especially if you get Amanda J as your claims advisor, do yourself a favour - ask for another person with a brain.

tried charging me $160 a month for storage insurance for my '88 Jaguar XJS, OUTRAGEOUS, I'm LEAVING THEM!!

Tried charging me $160 a month for storage insurance for my '88 Jaguar XJS, OUTRAGEOUS, I'm LEAVING THEM!!

Was searching for less paying insurance on car, at start the agent provided a low price then after couple days before policy too over are increased the price has charged payments then after month and half the Desjardins canceled our both car insurances, Worst insurance company ever,

This company is a joke they raised my monthly payments without informing me and then told me it was due to the truck I drive and that sorta truck has had more claims in the last year and the area that I live in has had more claims in the last year I have never even had a ticket in the last 10 years I have been driving let alone put in a claim with these retards get you insurance somewhere else!!

I got a letter stating that my insurance would be canceled , when I called them they said they tried to contact me and the numbers don't work, when I ask them what information they have on file me ,my email was incorrect,my numbers was changed and they cant seem to tell how yet they canceled my insurance on the bases that they tried to reach me at information which I didn't change.

I asked them what does the record show, and how come no one asked me my security question which was on file...I spoke to two agents and none of them could tell my why they didn't ask me my password they were like "oh Im sorry" may I have it now.

So now if it out of their control like they said on my record I will have a cancelling due to non-payment of bill but they messed up my file ( MY CARD WAS EXPIRED AND I WAS WAITING ON A NEW CARD IN THE MAIL) and I called them before it all yet my information seem to miraculously changed and had an accident while insured in September and now IS October and all of a sudden my info change,, and they were contacting me on the same information to handle my claim.

I will never recommend this company to anyone even if its ontario or another province.

Irresponsible! The worst insurance company! 1) Once removed within six months with the money from my account, without permission insured my home and withdraw money for full coverage on the car even though he was old for their understanding. I was brazenly robbed DESJARDINS. 2) When my house was robbed, they have not reimbursed payment our lost, not respond to calls for more than a year.