Walmart MASTERCARD Consumer Reviews

I called the first time and was told they would "call back in 5 minutes". Really? I have never seen a company treat their customer like that and on top of that, I never received the call.

After calling 4 times again and having them say the exact same thing but not giving any more information it was until the 5 and 6th call is when I was able to actually have a conversation with the customer representative about why my card was on hold.

This time the representative I had on the phone "Helped"!!! She was able to take the block off from what I was told over the phone but was told to wait 20 min for it to be reset.

I will try it later this week but this should never have happened.

Please be persistent when they tell you they would call back in 5 minutes. Just call back 20-30 minutes after the first call and you will receive a new representative and you will hopefully get one that will help you sort out your issue.

Tried to make a purchase and it was declined. By the time I spoke to the 4th agent after verifying my identity over and over and over again. I was steaming mad. Still declined the purchase. Looked like an idiot in front of people in the store. Worst clown show ever!

After having my card blocked 3x by Walmart's security algorithm the 4th time Walmart required me to send in the fax of my driver's licence. Ok, over the top I thought because I could answer all their questions, but later I found out they were going to wait 3-5 business days to re-enable my card! I didn't use my card in any way other than was spelled out in the user agreement. I had one late payment 9 years ago, that's it. My account is in good standing and nowhere near my credit limit. This is lousy customer service to an extreme. Avoid Walmart Mastercard like the plague!