Compromised Walmart Credit Card
by Shri on Sep 5, 2023
1 out of 5 stars
Credit Card Reviews
Walmart MASTERCARD Consumer Reviews
This page has been viewed by: Please wait... consumers
(253 reviews)
Looking for the best Credit Card?
Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
Filter
Most helpfull reviewsTags
Account Changes (1)
Agent/rep attitude (24)
Agent/rep availability (20)
Agent/rep callbacks (13)
Agent/rep knowledge (32)
Agent/rep language skills (11)
Application (22)
Billing/payments (41)
Blocked Account (29)
Cancellation experience (15)
Cancellation fee (1)
Card fee (4)
Cash back (5)
Claim - adjuster (1)
Claim processing time (8)
Complaints/ombudsman (3)
COVID Handling (1)
Credit Limit (10)
Fax experience (2)
Interest rate (9)
Late payment fee / NSF (1)
Mobile app experience (1)
No-fee (2)
On-hold times/transfers (27)
Online chat (3)
Paper mail experience (1)
Phone wait times (22)
Refund (10)
Renewal experience (1)
Rewards (14)
Rewards and Redemption (10)
Security & Fraud Detection (68)
Trip Booking / Changes (2)
Trip Cancellation (1)
Website experience (16)
Review author
Are you interested in?
I returned an article to a store where I had paid with my Walmart MC. I was refunded the amount of the purchase from the store. Walmart MC input the amount of the refund as a purchase, instead of a credit on my account. When I called, they reversed the dollar amount to cancel out the purchase (erroneously input). Now we are back to 'square one', no problem, no more purchase showing up. Cool. What I can't make them understand: the error has been cleared up, now they have to put in the correct transaction which is the amount of the refund credited to me from the store. I was told, "you received your credit, "Miss Mary". Thank you for choosing Walmart, then hung up, and then I hear please take the survey. Walmart needs to hire some mature people who understand how simple mathematics works. And, unfortunately, yes, they do lie (a lot) but I'll spare the reader the details. Hope a Walmart Exec. reads this, if they care.
So I got 5 transactions that were not authorized by me. Four different Walmart people came on line and asked me the same questions over and over and put me on hold and no resolution... customer service needs to understand that the more they scare customers the more people will close the Walmart card and they will be out of job! Customer service should be very careful on how they behave with customers.