Life Insurance Reviews

Sun Life Life Insurance Reviews

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(108 reviews)
Sun Life
2.1 out of 5 stars:
Customer service:
Value for Money:
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Worst insurance ever, dont choose!

by John on Dec 21, 2023
1 out of 5 stars

I am with sun life because of work and my password never works, I always have to changed it… can’t access my so caled « benefits » … no customer service, nothing to help! Most useless company and app ever made! 0/10

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Unacceptable customer service

by Asim Shrivastava on Sep 27, 2021
1 out of 5 stars

Impossible to get through to their helpline. Tried calling through the mobile app. It doesn't work - there is no such option that comes up. Every year, despite adding my beneficiaries, they remove my daughters from coverage without any intimation to me. Unfortunately, I don't have a choice as they are appointed by my employers. I would NEVER use them.

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Circus of a provider

by Fitzpatrick on Aug 5, 2021
1.5 out of 5 stars

Had low expectations for this company and was still let down. Customer service is a joke and refuses to resolve even basic issues without consistent complaints. Mobile and web platforms also repeatedly don't function as intended, making constant calls the only way to get anything done with them.

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