Sun Life Life Insurance Reviews

Have never dealt with such an incompetent group of people. I will have nothing to do with Sun Life after this experience

Sun life of Canada decided my premiums would not match my life insurance they cancelled my policy after 15 years of payments they brought the policy from another company and decided my monthly payments wasn't worth what my children would get if I died so the cancelled it the financial ombudsman is now dealing with them you might as well say the stole 15 years of payments from me

8 months now on my new job and still don't have life insurance coverage! They keep calling to tell me I'm missing "something" to finish processing my application but they cant' tell me what's missing. The sub-contractor they sent to do my physical lost some of my paperwork so they denied my coverage. Now I'm being denied due to "non-response". When I call to ask what I'm supposed to respond to, and I quote "Sir, we don't know". They denied coverage for my wife for a "medical condition", but they can't tell me what it is. She has only had a couple surgeries on her feet........ HR is trying to help but there is only so much they can do. I give up. I'm just going to tell HR to cancel my application with Sun Life so I can just go get private life insurance. It'll cost the same but I'll have much better service. Not a grain of intelligence can be claimed by any of the agents working at Sun Life! Anyone that rates better than 1 star obviously hasn't had to deal with them in any capacity yet - but you'll soon find out and be back here re-posting a new review.

I had life insurance ,when i went to cancel it they told me after paying out of my own pocket i would not receive anything from paying into it for years. Most would get a refund but not these people they keep it.