Car Insurance Reviews

Intact Insurance Auto Insurance Reviews

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(411 reviews)
Intact Insurance
1.4 out of 5 stars:
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Betterment Clause

by Bill on Jun 13, 2019
4.5 out of 5 stars

I was told I only had to pay my Deductable ($500.00) as the vandalization to my vehicle was a no-fault claim. Along came the quote for repairs, I was informed that because new parts had to be installed, I would need to pay the Betterment clause portion, an additional $1,500.00. Insurance advised me that my vehicle was now in better condition than before the vandalization. Vehicle after repairs run the same as before, and looked the same, and didn't increase the trade in value. Total rip off!

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Good Service

by emmydee on Sep 11, 2017
4 out of 5 stars

I had a good experience with Intact Insurance when my car got stolen. They quickly handled everything once I was informed by the police that my car had been stolen and gotten in an accident. I had never had my car stolen before and had no idea what was going on and intact handled everything, they arranged for a tow truck and brought my damaged car to a shop near my house. I ended up getting the full value for my car back within about a month was able to buy a new car, one inconvenience was I had opted out of coverage for a rental car, luckily it was summer and I could bike. I frequently have questions about my coverage and they are always very responsive via e-mail.

The one not so lovely thing about Intact Insurance is that they sneakily raised my rates by about $15.00 one year, I went from pay 133 a month to 150, I didn't really notice for several months and eventually called them because in the past my insurance has gone up by a couple dollars a year. When I brought it up they lowered the rates no problem. I found it a little sneaky and kind of greedy, if felt like they were being dishonest in their pricing and preying on busy people, because of that I am now looking for a new insurance provider.

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Hail damage repair

by Enkh on Feb 7, 2017
4 out of 5 stars

Taken care of the hail damage very good, in timely manner.
I would recommend Intact.

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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Excellent expensive service

by aconch on Aug 12, 2014
4 out of 5 stars

I have had two claims with them and both were handled very well - fast and professional. The only problem is that the rate keeps going up so that it is now way too expensive and I will be looking for a new provider because of this.

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