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On Nov. 2, I had a mishap of a deer colliding with my car. I called Intact Insurance on Nov. 3. It was Sunday. This girl, who by the way, was incredibly helpful and nice, made an appointment for me in Calgary on Tuesday, Nov. 6. I showed at the appointment. Someone walked around my car and checked off damage, and sent me back inside to talk to an agent. That took all of 10 mins and she sent me into a room where Enterprise Car Rentals was set up. They took all my info and sent me on my way with a brand new car, and NO worries. Every second day or so my agent sent me an e-mail keeping me up to date on the progress of my repairs. I was told that my car would be ready on Dec 6-7. I got a call on Nov. 29, saying my car was all cleared to come back. I had told them that I would be out of town that weekend. Because I was all packed and ready to leave within an hour, the agent extended my rental car until Monday the 3rd. At no extra cost to me. My car came back to me looking like it did when I purchased it. I paid only my $500 deductible. I had ZERO worries or stress, the whole time my car was in the shop being repaired. I had amazing service, excellent people on my side helping me, and I am 100% satisfied. I would in a heartbeat recommend Intact Insurance. Thanks, guys, for making this an excellent experience.