Car Insurance Reviews

Intact Insurance Auto Insurance Reviews

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(411 reviews)
Intact Insurance
1.4 out of 5 stars:
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Great customer service

by awan on May 23, 2019
5 out of 5 stars

I'm insured with intact insurance for almost a year. I had an accident a couple months ago. Intact insurance customer service is very helpful. I got a car rental while my car was getting repair. The adjuster at intact insurance was very helpful and I pick the bodyshop and my car was repaired very professionally. Great job great customer service. I'm satisfied and thank you intact insurance.

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EXCELLENT!!!

by Joanne Hofstetter on May 5, 2019
5 out of 5 stars

I have my insurance with Intact and recently someone backed into my car ripping the bumper and broke the lamp cover for the signal on the front. The person who hit it was 100%. The adjuster was awesome...I had a rental car for 3 days while my car was repaired. My premiums are excellent and highly recommend them!

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I recommend Intact

by Jue C on Apr 18, 2019
5 out of 5 stars

I had a bad accident (not at my fault) in January 2019. Since then, Intact gave me big support. My brand new Acura was fixed the same as before, and my adjusters informed me all the steps. Maybe all the insurers are not as lucky as me, but I have to say that Intact saved my life, all the adjusters helped me back to track. Thank you guys for your hard work.

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by Sharon on Dec 19, 2018
5 out of 5 stars

On Nov. 2, I had a mishap of a deer colliding with my car. I called Intact Insurance on Nov. 3. It was Sunday. This girl, who by the way, was incredibly helpful and nice, made an appointment for me in Calgary on Tuesday, Nov. 6. I showed at the appointment. Someone walked around my car and checked off damage, and sent me back inside to talk to an agent. That took all of 10 mins and she sent me into a room where Enterprise Car Rentals was set up. They took all my info and sent me on my way with a brand new car, and NO worries. Every second day or so my agent sent me an e-mail keeping me up to date on the progress of my repairs. I was told that my car would be ready on Dec 6-7. I got a call on Nov. 29, saying my car was all cleared to come back. I had told them that I would be out of town that weekend. Because I was all packed and ready to leave within an hour, the agent extended my rental car until Monday the 3rd. At no extra cost to me. My car came back to me looking like it did when I purchased it. I paid only my $500 deductible. I had ZERO worries or stress, the whole time my car was in the shop being repaired. I had amazing service, excellent people on my side helping me, and I am 100% satisfied. I would in a heartbeat recommend Intact Insurance. Thanks, guys, for making this an excellent experience.

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