Intact Insurance Auto Insurance Reviews

I needed to add a family member as a driver to one of the cars. On day 4, I gave up after talking to both the broker and with Intact. The Intact rep could not find any trace in their system regarding my request and pointed to the insurance broker. Hey, Intact, if I need a change in my policy, and I need it now, don't deliver a week later. And empower your service reps to solve situations and help people on the phone. Give them access to the right systems so customers don't have to hear excuses.

As an 19yr old female under my parents name, i was paying a whoping 272 a month. For the lowest everything.... so pretty much just having it to be legal. After months, i just got to thinking how rediculous that amount really is. I even completed my G and notified them, and they didnt drop my rate even though i was then a better qualified driver. I called and asked why itdidnt drop in price. Customerservice couldnt give me a straight answer, or one that made sense at that. After three times of her trying to justify why it didnt drop in price i said enough. Hung up. Started searching around. I saw no potential in ever paying less in price from intact insurance. Plus, customer service ... was rude. Needless to say, i switched. I now pay 188. Thats right 84 dollars cheaper a month. Enough said. A 50min phone call to another insurer (girl who set me up was polite and didn’t act like you waste her time) …made me feel like I won the lottery. Switch today.