Intact Insurance
by MS on Apr 5, 2019
1 out of 5 stars
20 years with no claims with Intact and my insurance is $70 higher than all other insurance companies I have been quoted by recently. You would think that with a loyal customer for 20 years, a clean driving record, the rates would be lowered. Not a chance. So I ask how to get reduced. I have the My driving discount device installed for the past 7 weeks. I drive very well and they dock you if you accelerate at 12km per hour, or break at 13km per hour. Even worse, if you drive home and hit 12:02 am when you pull up from work. So the possible 25% that they say a driver would get, lie. So 7 weeks and I am down to 13% and they think I want to keep this in there. Every week the percent drops, even if it's at 12km per hour. Like seriously, HAS ANY OF THEM ACTUALLY DRIVEN WITH IT PROPERLY TO FIND THAT THE LOW SPEED CAN BECOME DANGEROUS??? I can't turn a corner without feeling like a 100-year-old driver, who should be off the road. I get usually 2 docks a week and they are minimal at 12 or 13km. Yet in 7 weeks. YES, 7 WEEKS, I am already down to 13%. This March you have lost a 20-year loyal customer. NO MORE WILL I DEAL WITH YOU. NO RENEWAL.
As an 19yr old female under my parents name, i was paying a whoping 272 a month. For the lowest everything.... so pretty much just having it to be legal. After months, i just got to thinking how rediculous that amount really is. I even completed my G and notified them, and they didnt drop my rate even though i was then a better qualified driver. I called and asked why itdidnt drop in price. Customerservice couldnt give me a straight answer, or one that made sense at that. After three times of her trying to justify why it didnt drop in price i said enough. Hung up. Started searching around. I saw no potential in ever paying less in price from intact insurance. Plus, customer service ... was rude. Needless to say, i switched. I now pay 188. Thats right 84 dollars cheaper a month. Enough said. A 50min phone call to another insurer (girl who set me up was polite and didn’t act like you waste her time) …made me feel like I won the lottery. Switch today.
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As a high school student, and having Intact Insurance as my first insurance company has been the worst experiences by far. I was with them since I was 16 years old, paying $211 a month for my insurance, I am now 18 and all of a sudden they have without telling me or without sending a package in the mail have increased my monthly payment up to $343, in addition to this I have never received a speeding ticket nor have I been in an accident that was my fault. To make things even better I have not reviewed an insurance slip and have been driving without a proper insurance slip for a month now and they have not done anything to send me out a new one. When speaking on the phone to multiple insurance brokers I was told as an insurance company they have the right to increase insurance rates, how does an insurance company without notifying their customer to increase someone’s rate by $132 a month! This works out to be $4116 a year for insurance!! The worst part of it all in order to cancel, I must first cancel and then they give you the amount you must pay to leave.. intact insurance has been the biggest scam.. not sure how they can do this to a high school student who works a part-time job.