Intact Insurance Auto Insurance Reviews

Very bad experience ever! I had rude customer service they give me a quote for the first month and the second month they change the price moreover $110 a month after all of this they charge me over $600 for cancelling fee. 100% scams company... Not very impressed with the customer service. In short, in one month because of them, it cost me $1500 “

I was hit but a person insured under intact and the adjustor worked in the BC office. The person lied multiple times to try to get 50/50 on the claim the adjustor went along with it and she was pushing for 50/50 and tried to get me to take it with multiple calls even from other agents. Finally, about a year later they accepted 100 %. I hope the adjustor trying to get a bonus and accepting lies she sleeps well at night and if it is Intact pushing for less payout or not accepting full responsibility well, they got 2 stars in Alberta so the service and wrongdoing speech for themselves

Intact has consumed my time in tricky ways.
I had an accident.
They played psychic games too much and finally, they denied everything.
I did not like my experience with them.
They also did not cancel my insurance after the accident till I sold the car totally.
Intact Insurance is cheap because it is a total scam system.
I am very sad to choose them because of their advertisements and the broker's wrong recommendation.
They are very rude and they know how to use psychic approaches to shut you down.
In fact, their system is like a toxic snake system and instead of helping you. They will hurt you much more than the accident.
Just avoid...

I had a car accident in February 2021 and until now my car still not fixed (I don't have a car to go to work). But they still took money every month for this car. It's a terrible company...

I had a recent accident where I was rear-ended, they gave me incorrect information and I spent more than a week trying to get my car removed from the place they told me to store it, they lied and said they did not tell me to store my car there. The adjuster gave me a hard time and asked a lot of personal questions that had nothing to do with the accident, I spoke to the Senior Manager and he was rude and obnoxious. I was left without a car for weeks and I could not get to work. I had a mental breakdown and they still had me pay my premiums even though they had not fixed my car. Anyone looking for car insurance please do not go with this company they are tyrants.

In trying to add a second vehicle to my policy I had to wait on hold for over twenty minutes then the person who answered put me on hold again until I hung up after another 15 minutes.
No local contact and obviously just a fortune 500 company with a massive call center. I'm done with you and going to a more local company!

Intact is a scammer.
Actually, they are speaking lies and postponing and rejecting everything and playing just with words.
My claim experience was awful.
Even if you had right, they will not give you money.
They are very rude. Just avoid them.

Agent is not reliable, didn’t even bother to understand or analyze of what happened exactly at the time of the accident, nothing happened to my claim, no explanation from the Agent and the Company, bad experience.

I send them that I don’t want to renew with them. They send me a notice one month later, they said: "they didn’t receive my payment". I contacted my insurance broker ( because we can’t deal directly with Intact), they said I should advise by phone my broker. (that s not true) and they ask me for new insurance proof or I have to pay... I said it is not your business what is my new insurance company. I send them a legal letter, then, they cancelled my insurance. Also, I was with them since 2013 and we never claimed anything buy they increased my insurance between 10-15% every year. Avoid this company!

Guess what! I was awarded a rebate for the Covid of 72$; then, at the renewal of my policy, the cost jumps up for the same amount as the Covid rebate! My policy now is over a 1K although I had no claims nor accidents and I have over 30 years experience!?!
Shame on you Intact Insurance!