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Meloche Monnex (TD Insurance) Auto Insurance Reviews

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(408 reviews)
Meloche Monnex (TD Insurance)
1.6 out of 5 stars:
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Price increase bad service

by Mohamed on Oct 17, 2015
1 out of 5 stars

I was with TD auto insurance more than 4 years, never made claim, never had payment issues . and my renewal they added 90$ without any explanation, I switched to Co operators, and found cheaper than even what my original premium. Also heard from other friends that they are increasing the premiums of all their customers.
I am sure they are losing many customers.

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Not recommended

by Good luck with insurance on Oct 1, 2015
1 out of 5 stars

I'm going to give you the facts...with TD I paid $550/month and that was with minimal coverage, being a relatively new driver (4 years). PC financial quoted $334/month and Belair quoted $210/month. TD upped my premium due to an at fault accident, however when calling Belair, they informed me that the accident was not on my record, apparently the other car never completed filing the claim. TD obviously has this information but has only increased my premium. In addition, the Manager from TD I spoke with was very rude and refused to cancel my policy even when I agreed to pay the cancellation fee. I am going to call again tomorrow because every rep or manager has something different to say. We shall see.

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Lazy and Very Poor Service

by Loyal Customer on Aug 18, 2015
1.5 out of 5 stars

We are with TD Meloche Monnex for last 4 years. We never had a claim, never got a ticket, luckily never had an accident. We also had house insurance with them from last year. As per our last conversation our insurance rate suppose to decrease for this year. But We are surprised to see that out rate increase 10/mo for next one yr. When I called they dont have any logical explanation. Even the ladies on the phone are telling that this is the minimum amount and there are no logical explanation why its gone up. I called 3 times and every lady on the other end has no explanation other than repeating this is the minimum amount. This is how they are treating their loyal customer!!

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Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

POOR CUSTOMER SRVICE

by OKGJND on Jun 8, 2015
1 out of 5 stars

I canceled the insurance, I want to know how do they calculated the penalty fee, because they charge a lot, but she said this is internal, she can't tell me how they calculated. They trick customer.

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Very Good Experiance !!!

by Honest Review on May 2, 2015
4 out of 5 stars

I had auto and home insurance with TD Meloche Monnex more then 6 years. During this period I claimed 4 times. Burglary claim, Car stolen, accident claim, Stone chip. I don't have any issue with them. Also my premium wasn't increased. Excellent customer service. All case was closed very fast. I am very satisfied with them. Few days ago I switched with Belairdirect. Because I got $35 less then TD. Also wasn't any hatchel to cancel my premium, not a single question for cancellation, even no plenty . I don't no how good is belairdirect yet. No claim yet. Anyway I will strongly recommended for TD. But if you are looking for cheap premium then Belairdirect.

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Beware!!

by Randy on Mar 24, 2015
1 out of 5 stars

We are with TD Meloche Monnex for last 8 years. We never had a claim, never got a ticket, luckily never had an accident. We also had house insurance with them from last year. I got G licence this year. As per our last conversation our insurance rate suppose to decrease for next year. But We are surprised to see that out rate increase 28/mo for next one yr. When I called they dont have any logical explanation. Even the guy on the phone are telling that there are no logical explanation why its gone up and he is sorry but he can not do anything about it. We have time to accept it or reject it after doing our own math.
This is how they are treating their loyal customer!!

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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Sons car

by Pacowooly on Feb 18, 2015
1 out of 5 stars

son purchased insurance at an unbelievable rate and purchased a nice little car. He rolled a stop sign and td cancelled his insurance. At no time did they disclose that the insurance could be cancelled, now he's stuck with a huge car payment and insurance. Thanks td

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horrible experience with them

by Unhappy customer on Feb 12, 2015
1 out of 5 stars

The company is a huge rip off. I had auto insurance with them on a student plan. Initially i paid the first and last month of the insurance. My car stopped working and I had to cancel my insurance after 8 months. I called and spoke to the customer service rep and he said that they will return my last month's payment but they will have to deduct a 18 dollar fee. I was waiting for my money to be deposited into my account but i received a letter stated I owe them $247 dollars. They were supposed to return my money instead they wanted to charge me some premium. When I called them they told me it was the cancellation fee for a year's contract. When I had called to sign up for the insurance I was not told of any cancellation fees or premiums. Their call centre is not informative for first time car buyers and I feel extremely cheated. Today I received a call from collections that they have forwarded this amount to them because I refused to pay it.

I am not going to let this matter go! I had an extremely disappointing experience and I would suggest ppl to stay away from TD insurance

RIP OFF!!!

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Death of Monnex

by Goldenlake on Feb 3, 2015
1 out of 5 stars

Insured by Monnex for 30 years until now. Successive buy outs leading to TD buy out has led to extortive premiums triple that of other Tier 1 competitors. For all those reading about premium pain, it's all true. Shop elsewhere. What was once an amazing compay Monnex is now long Dead, and you are only contributing to outrageous bank profits with this insurer. Leaving after 30 years, I do know.

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Review topics
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

. Stay away from TD Monnex.

by Jo and Ja on Jan 5, 2015
1 out of 5 stars

1 - Increase home insurance rates by 70%; I never had a claim in 15 years I was insured with them. I gave them a boot.
2 - My wife called them to report an individual that was writing her vehicle information to avoid a scam. They recorded as an at fault incident - with no recourse. Waiting to give them a big boot .
3 - My car; I gave them a booth.

My recommendation to this company is to hire real professionals to manage risks and stop looking for stupid excuses to hike prices and blatantly disrespecting customers.

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