Meloche Monnex (TD Insurance) Auto Insurance Reviews

The online quote may not be trusted because of a 'glitch' in the system. The quote may be generated assuming a customer qualifies for a multi-line discount even when it doesn't apply to her. 45 days guaranteed of the quote means nothing. So you may be in for a surprise when you are ready to purchase a policy, finding that the price is much higher than what was originally quoted. In my case, the call center agent could not explain the reason for the price discrepancy. When I asked to speak with her supervisor, she said matter of factly that she could not transfer my call. If you find yourself in the same situation, do not sign a contract out of time pressure or frustration. Shop around. There is a way to file a complaint and escalate the issue.

I was with Meloche Monnex for 35 years without incident! I had a bad year after my father's death and wound up with 4 tickets. Meloche sent me a letter cancelling my insurance and only giving me a few days to make alternate arrangements. When I asked for an extension, they declined. After treating me so badly they had the audacity to ask me to return to them when my tickets cleared. I would not ever recommend this company to anybody and would never again use them myself. I had 2 vehicles insured plus my home insurance. I pulled all my insurance and went elsewhere. It turns out Meloche is not very honest. They claim to be cheap and I found much better deals elsewhere even with tickets.

A 4-cylinder car being intentionally rated as a 6-cylinder car. Letters with ownership sent to their office were never responded. Agents were either playing dumb or giving me run-around for the past 9 years. Request for refund of overcharged premium was also ignored. I urge all existing clients to compare quotes with other insurance companies. You will find a better deal somewhere else!

Long term customer with Meloche (over 10 Year). My wife and I are both over 50, no at fault accidents in over 30 years of driving and both have clean records. We have two cars and our home insured with TD. Rates were reasonable but over the past few years have noticed rates creaping up even though we have never made claims. We have been in the same home for 30+ years with no claimes and our insurance went up 25%. I complained and they knocked it down by 10%. I sold one of my cars as we no longer need it and they raised the insurance cost of my single car by 32%. I have called 4 other insurance companies to get quotes and rates are 40% lower with the same coverage. I will be cancelling my car insurance and will shop around for my home insurance.