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RBC Insurance Auto Insurance Reviews

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(265 reviews)
RBC Insurance
1.4 out of 5 stars:
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Just not very good

by shiNer45 on Apr 1, 2019
2 out of 5 stars

Had a total loss accident, not my fault. They paid me reasonably but took a lot of effort to get the money and they took the rental car back the day they cut the cheque, I had no money to get new wheels. Replacing my 2015 car with a 2018 my insurance doubled, they gave no reason why, just said it's more expensive, well duh. I ended up going with a 2-door from a 4-door, well whoa Nelly the insurance went up like crazy now from $750 for the 2015 to $2400 for a 2018 2-door model. Customer service is horrible, called in 5 times to 'prove' to them I have forward emergency braking on my car for a 10 percent reduction. Just spent the last 2.5 hours talking and on hold. When I sent them proof from the dealer, they still couldn't figure it out. Finally, she said my premium would go down less than 10 dollars a month for this??? I've completely had it with them now and in 1.5 months, when my term is finished, we will be moving to another company, just out of sheer frustration, oh and every other company is from $300 to 600+ cheaper a year. I'm a 47-year-old male with 30+ yrs licensed and insured with one accident under $2k which was at fault over 25 years ago, no speeding tickets in the last 12 years (one I got was bogus). Wife insured 25 yrs and no accidents at fault and this is the treatment they give us.

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