TD Insurance Auto Insurance Reviews

I'm not sure what COVID 19 has to do with their very lengthy phone queue. If anything, there should be fewer accidents therefore fewer claims to process, fewer new vehicles purchased (therefore fewer new policy sales) but perhaps more people with time on their hands to spend all day on the phone with TD? I've not had an accident since 1998 (not even a traffic ticket), so finally I got sick and tired of spending $2,600 a year and went with another company. Was able to combine house insurance with auto insurance, add another driver and it was still a thousand dollars cheaper. If you have TD Insurance, find a cheaper and better alternative, then take a day off work and call TD to cancel.

I had another insurance for 6 years, but a year ago I got a good rate on Auto Insurance from TD Bank. So I signed up for both home and auto insurance with them. Being a single person and driver with 19+ driving history and no claims or tickets in 19 years, and with 887/900 credit score, I consider myself a good customer. To my dismay, I received renewal documents from TD insurance a week (!) before the renewal date and with a $500/year increase in premium. How would you call this insurance? I call it scam artists. Needless to say, I switched back to the previous insurance and do NOT recommend anyone to use TD Insurance neither for home nor for auto. They'll lure you in just to hit you with a 25% increase the following year. Shame on you TD!

Terrible customer service. They auto-renewed my policy (without my permission) after I moved out of the province. When I then called to cancel my insurance, everything seemed fine. I then began receiving letters and phone calls threatening that if I didn't continue to pay my premium they would cancel my insurance. Great! I wanted my insurance cancelled, which I why I called you and cancelled. After hours and hours on hold on my third call with them, I am eventually told that I owe a $114 in cancellation fees. I refuse to pay it. End of story. You renewed my policy without my permission after I moved out of province and refused to cancel my service when requested, threatened with letters and phone calls, and now you want more of my money? Not going too happy. BBB claim opened. Happy to take you to small claims court. 5 years as a customer with zero claims and this is how TD Insurance will treat you. I highly recommend avoiding this company.

I have been with Meloche Monnex for over 20 years. My premium recently went up 20%. I had no claims, no tickets, perfect record. I tried calling the helpline for clarification. It took over 2 hours to finally get through and then was put on hold. Who has time for this? I am switching. Go to find an insurance broker. At least you can reach a real-life knowledgeable professional in good time.

I just want to activate my TD Advantage but can't call them last 3 weeks. My records for house and car are all clean but they are trying to raise the payment every year. Each rise is about 5-50%. I must add another driver next 2 weeks and very worry about can't get a hold with them to do this. I am working full time and can't call and wait all times like this. Please!

They keep increasing their prices. Before I was paying 110/month then they renewed my policy with the increase of 200$ premium then they gave me 133$/month. Somehow I talked with them 2-3 times then they decreased to 127.83. I have no accidents, no tickets. But they increased my insurance premium.

I've been with TD insurance for 3 years, no accidents, no claims. They gave me 1-week notice and then cancelled my auto ins. policy. I was explained that I got 2 tickets for past 3 years and that is the reason why they could not renew it, even though I had upgraded my license to G full. Awful company, would not recommend TD to anyone else.

Your auto rates are way out of line for a person with an excellent driving record.