TD Insurance Auto Insurance Reviews

I've had great experience with their customer service. However, what I will say is that they continuously keep increasing my monthly payment.

First I was paying around $129/mo, then 135+, then 146. I called them to complain about the constant increase, but they would not budge and said it was because other drivers with my same vehicle are getting into a lot of accidents... I adjusted some of the insurance and got it lowered to 136. A few months later, it's back up to $145/mo. No accidents, no tickets, nothing. Just random price increases.

Getting pretty fed up with it, if I find another insurance company that will charge less, I'll probably be switching.

The insurance is well priced and the customer service is good however this company hit a nerve with me today. They have double billed me with 7 day refund times, sent my mail to the wrong house and messed up billing. After all this they denied me insurance today (after 3 years with TD) for a missed payment that happened 2 years ago, even though at the time (I was a student) I had called and explained I needed 48 hours more as I was delayed I'm getting my loan. Everything continued as normal and today, 2 years and 4 months after this missed payment they decide not sell me insurance as I don't fit their company criteria anymore..wow TD..
It's a good thing we don't hold you to the same standards you hold us. I should have switched providers the time you accidentally billed my visa $344 instead of saying 'hey mistakes happen'.