Just disappointed!
by Noush on Oct 16, 2020
1 out of 5 stars
I got my policy in Feb and told them I am going to start my college in May, so they told me, for now, it will 290$ per month and once my college starts I need to give a call they will reduce to 222$ per month but they reduced only 6$ per month according to which is now $284 saying they can't reduce now it can be only done while getting the policy. And if I want to change to another company who is giving me less quote they will charge me around $280 penalty. Pathetic. Not at all professional.
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I’ve been on hold for more than 3 hours for 6 times. Bought a new car and house and need to switch over insurance. I was eligible for using a group rate as I am a CPA student, but they denied that I could take advantage of this offer. They asked me irrelative questions!!! It was very frustrating. I just switched to a new friendly insurance company. TD lost its customer.