AVOID AT ALL COST
by Peter on Aug 9, 2020
1 out of 5 stars
Car Insurance Reviews
TD Insurance Auto Insurance Reviews
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(582 reviews)
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Agent/rep attitude (42)
Agent/rep availability (27)
Agent/rep callbacks (29)
Agent/rep knowledge (40)
Agent/rep language skills (3)
App to track driving (4)
Billing/payments (97)
Broker experience (1)
Cancellation experience (78)
Cancellation fee (10)
Claim - adjuster (36)
Claim - denial (9)
Claim - injuries (2)
Claim - not-at-fault (19)
Claim - rental car (27)
Claim - repair shop (32)
Claim - theft (4)
Claim - total loss (4)
Claim - towing (1)
Claim - windshield/glass (4)
Claim payout amount (8)
Claim processing time (48)
Complaints/ombudsman (13)
COVID Handling (4)
Discounts, deals, rewards (10)
Email/message wait time (14)
Insurance Rates, Prices (47)
Interact. Voice Response (1)
Late payment fee / NSF (9)
Legal actions (3)
Mobile app experience (2)
New purchase experience (1)
On-hold times/transfers (15)
Online quoting (2)
Paper mail experience (2)
Parking/pausing policy (2)
Phone wait times (104)
Policy changes experience (18)
Policy clarity (4)
Policy coverage (39)
Rates after claim (3)
Rates at renewal (39)
Rates competitiveness (25)
Rates for bad drivers (7)
Rates for good drivers (17)
Rates for long-term clients (2)
Rates for second driver (1)
Rates for seniors (1)
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Rates in bundle (17)
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Renewal experience (10)
Rewards (1)
Snow, Hail, Damage (4)
Trailer/motorhome (2)
Website experience (13)
Wind, Hurricane Damage (1)
Review author
Submitted home/auto claims due to the recent June 13th hail storm. TD INSURANCE is a complete utter disappointment. I would suggest avoiding at all costs. I regret not going with other insurance companies able to handle/process actual claims and provide customer service support when needed most. After nearly 2 months I have yet to finalize any of my 3 open claims. The adjuster assigned to my auto claims - complete fail. Good luck trying to contact via phone/email.