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TD Insurance Auto Insurance Reviews

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(582 reviews)
TD Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
5.8%
Agent/rep availability
5.8%
Agent/rep knowledge
5.8%
Agent/rep callbacks
2.9%
Agent/rep language skills
1.4%
Claim - adjuster
1.4%
Claim - not-at-fault
1.4%
Claim processing time
1.4%
Rates competitiveness
1.4%

Top negative trending topics ?

Agent/rep attitude
44.9%
Agent/rep availability
34.8%
Agent/rep knowledge
27.5%
Claim processing time
26.1%
Claim - adjuster
24.6%
Billing/payments
20.3%
Cancellation experience
20.3%
Agent/rep callbacks
18.8%
Claim - not-at-fault
15.9%
Rates at renewal
11.6%
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Ratings
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(3)
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(40)
Tags
Agent/rep callbacks (1) Agent/rep knowledge (1) Billing/payments (2) Claim - repair shop (1) Insurance Rates, Prices (2) Policy coverage (1) Rates competitiveness (2) Rates in bundle (1) Renewal experience (1)
Review author
Consumer (1)
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Requests handled quickly

by Steph McVox on Oct 28, 2020
3.5 out of 5 stars

I appreciated the callback feature instead of staying on hold. I was called back within the hour and the very polite and efficient Tyler was able to take care of my two requests right away.

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Review topics
Agent/rep callbacks Agent/rep knowledge