Car Insurance Reviews
TD Insurance Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(578 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Accident Forgiveness (1)
Agent/rep callbacks (5)
Agent/rep knowledge (3)
Billing/payments (12)
Cancellation experience (6)
Claim - adjuster (2)
Claim - rental car (1)
Claim - repair shop (1)
Claim processing time (2)
COVID Handling (1)
Email/message wait time (3)
Insurance Rates, Prices (8)
New purchase experience (1)
On-hold times/transfers (2)
Online quoting (1)
Parking/pausing policy (1)
Phone wait times (27)
Policy changes experience (1)
Policy coverage (7)
Rates at renewal (5)
Rates competitiveness (5)
Rates for good drivers (1)
Rates for long-term clients (1)
Rates in bundle (4)
Renewal experience (1)
Snow, Hail, Damage (1)
Website experience (6)
Wind, Hurricane Damage (1)
Review author
Last week I tried to obtain a TD Insurance car quote online about 7 times, each of them ending "we are experiencing issues..., contact us 1-877...) So I called and ended up listening to the hold music for 2h 48m for TD Insurance Call Centre agent. After I got a quote, I was given a case number and was instructed to call back with a VIN number once I have the car. I asked whether there is another number for already existing pre-filled quotes and learnt that no, I would have to call 1-877 again and wait for over 2 hours to get a policy. Today, I spent 3h 56 minutes from 12:03pm to 3:59pm listening sickening music that makes you brain dead, after which the call dropped. As I need to pick up my car today and I do not have another policy, I called back. It has been already 2h 12m as I am on the second bout of sickening hold music, completely drained after the current total 6 h 8 minutes hold. And I don't know how it will go once I reach 4 hours again.