Worst of the worst
by HT on Apr 23, 2020
1 out of 5 stars
Car Insurance Reviews
TD Insurance Auto Insurance Reviews
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(582 reviews)
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Accident Forgiveness (1)
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Agent/rep language skills (4)
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I have called 4 times to cancel due to wait times. App DOES NOT WORK, even after 3 calls to IT support. DO NOT USE THIS COMPANY.
I have TD insurance home and auto for a year then they sent renew with increase everything 13-14%. I asked them why it increased especially during the COVID-19 outbreak and people not using much cars. The answer was they estimated the cost to repair my car in case an accident would be higher compared last year and cost to rebuild home higher. I asked why the apps TDadvantages predicted discount 23%, why I did not get the discount instead of 13% increased. They said I did not meet 1000km, even I still have 1 month before renewing policy to make up to 1000km. They said no adjustment in even if I make it to 1000km. This company is trying to rip you off even in difficult COVID-19 times. I have shopped around actually found a much better deal, better coverage 25% cheaper both home and car insurance. The way they deal with clients, I would cancel the insurance with them.