TD Insurance Auto Insurance Reviews

I guess someone who doesn't have a smartphone is discriminated.
I switched phones and forgot to install TD app, which gave me a $660.00 increase. Wow, way to go TD!

I got the app last year to help lower my rates. I used it consistently for a year and was projected a 21% discount on my premium. When renewal came, I did the math myself and turns out I only received about a 10% reduction in my premium. I called support, waited on the phone for 30 minutes and when I explained it to the representative, even he had nothing to say. He said he’d forward my request to a manager and I’d hear within 48 hours. A MONTH later I received 2 missed calls in 2 days (no message left). Two weeks later, I got a letter saying there was information missing on my account. I call and was transferred to customer resolution who gaslit me telling me they only received my request a few weeks ago and left 2 messages and followed all procedures. The reason for the discrepancy is “normal” policy increases. If you can, steer clear of TD Insurance.

We have been with Meloche Monnex for probably 1996. Due to me being a professional engineer and apparent best rate.

We can say the first 10 years were great. 2nd 10 years - just pain with always calling to get my rates reduced as they always add extras. Now it is absolutely useless. Phone in number - forget it. Holds you for 15-20 mins then they hand up. Their driving app - probably the worst ever - try to call the help number - good luck. In 3 years - I have yet to reach anyone. The app is locked up for the last 2 years - no way to talk to someone. What a joke.

What a joke. I will be switching shortly. I found that another insurer has almost 50% less pricing! Don't waste your time.

TD Insurance asked me to install a Security monitoring device on my car as my car is a high risk vehicle. They were going to reimburse cost of installation.
I told them I was planning to change car and would install it on the new car as I was buying newer version of same vehicle.
By the time I found a vehicle and changed, they canceled reimbursement option without informing me and now have played the game of making me pay for the device with the threat of otherwise increasing my premium.
TD is an UNETHICAL organization so be careful when you deal with them.