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TD Insurance Auto Insurance Reviews

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(582 reviews)
TD Insurance
1.4 out of 5 stars:
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Premium renewal

by Layth hendi on Oct 11, 2022
1 out of 5 stars

Got my BMW insured with TD. Last year I paid 3224 CAD. This year the insurance is 3500+... With no claims, tickets, etc.
When I called they said it is because of inflation. They did offer 10% on deductibles which is a joke (in case of an accident).
I canceled the policy and will not recommend it to anyone.

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Horrible Insurance

by Jason on Jul 4, 2022
1 out of 5 stars

Spend minutes talking to AI/robot to be transferred to an adviser. Super annoying. And because they wanted to make money. They included a sketchy fee to push you to pull the full amount rather than incremental monthly amounts.

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Just horrible, horrible, horrible

by Rwe35 on Jun 27, 2022
1 out of 5 stars

I can’t even begin. I have been trying to process the cancellation for my father who passed away for over a year, they do not want to issue any sort of refund. This company is a sorry excuse for a business.
I would never in a million years recommend them and if I could have given negative stars in this review I would. Although I can see their ratings are horrific, so I hope they just pack it in and stop destroying people's sanity with their terrible business practices.

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Scammers

by TD insurance is Scam on Jun 23, 2022
1 out of 5 stars

TD auto insurance is a scam. They give you online quotes and say you save 5% if you get online quotes but when you call the price is substantially different. They also add installment fees. Unresponsive to complaints and their shady business practices. Avoid at all costs. You are better off getting your auto insurance at any other institution. They are fraudsters.

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Worse than 1 star

by telma sofia lima on Jun 22, 2022
1 out of 5 stars

I changed to TD insurance and my family also. Come renewal, no accidents. No claims. No tickets it is a grand higher for 0 reason. Decide to cancel for obvious reasons. Spend an hour on phone to get a quote to cancel. Call back to actually cancel now 3x the cost. They are ridiculous. Getting rid of them no matter the cost. Do NOT get them. Cheap year one, kill you on renewal!!! Beware

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Claims

by Lindsay on Jun 9, 2022
1.3 out of 5 stars

I've been waiting for over a year for TD claims adjuster to contact my adjuster. I have been trying for a month to connect with the TD claims adjuster and nothing! I have escalated my situation, but nothing! I have tried getting in touch with his managers and surprise, nothing! Getting fed up with TD! They admitted fault 6 months ago but I have been ghosted thru the entire process!
I don’t recommend TD insurance for anyone!!! Two thumbs down!

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Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

Car stolen claim, horrible experience

by Ak on Jun 4, 2022
1 out of 5 stars

They declined the car stolen total loss claim. They don't pick up your call, all sweet talk. Worst experience ever!!!

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Tired of Dealing with unknowledgable East Indians

by Tim on May 11, 2022
1.5 out of 5 stars

I wish a person could just call the New Brunswick office. Always a great experience when dealing with people who understand English. I am tired of dropped calls from East Indians. Unknowledgable employees from Ontario. Just spent 50 minutes dealing with someone who had no idea what they were doing. Gave up. Hopefully my call tomorrow goes thru to New Brunswick. Also, the new phone system is terrible.

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Bad experience

by Ashtar on Apr 25, 2022
1.5 out of 5 stars

I have been on phone for more than one hour and a half to add a new car. You need to change your system and train your employee

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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Never go with TD, always shop around, they only rip you off

by EveM on Apr 24, 2022
1 out of 5 stars

My husband got into an auto accident which was not his fault and now they don’t wanna help us with coverage. They kept increasing his premium every year. Can’t give us rental nor give us any idea how much compensation we deserve. They think it will most likely be a write off.
Claiming they’re still reviewing case. Bunch of crooks. Thank you TD, we’re not dealing with you guys anymore, and we will make sure no one else will. Hope you can sleep at night knowing you steal from people and refuse them help. Province of Ontario really need to investigate this company and companies like them.

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