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TD Insurance Auto Insurance Reviews

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(583 reviews)
TD Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Top negative trending topics ?

Agent/rep attitude
62.5%
Agent/rep availability
62.5%
Agent/rep knowledge
62.5%
Claim - adjuster
62.5%
Claim processing time
62.5%
Agent/rep callbacks
50.0%
Claim - not-at-fault
50.0%
Claim - rental car
37.5%
Billing/payments
25.0%
Cancellation experience
25.0%
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Insurance renewal

by Kobe8 on Dec 9, 2021
1 out of 5 stars

We’re trying to renew our insurance and they charged us right away and then we got a lower rate from another insurance company so we took it! Asking for a refund that they charged took 14 days! Just called them again they said another 5 business days!!!! Worst car insurance ever!!!

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Review topics
Refund

Customer service

by Sarah D on Apr 20, 2021
4 out of 5 stars

Customer service is great. Cortney is one of the best by far. She very kind, chill and answers any questions without talking over me. Overall phone experience with her is fantastic. Keep up the vibes, love it.

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Review topics
Agent/rep attitude