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Desjardins Insurance Auto Insurance Reviews

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(266 reviews)
Desjardins Insurance
1.5 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
20.0%
Agent/rep availability
20.0%
Agent/rep knowledge
20.0%
Agent/rep language skills
6.7%
New purchase experience
6.7%

Top negative trending topics ?

Agent/rep attitude
46.7%
Cancellation experience
33.3%
Claim - adjuster
26.7%
Agent/rep availability
20.0%
Agent/rep knowledge
20.0%
Claim - not-at-fault
20.0%
Claim processing time
20.0%
Agent/rep callbacks
13.3%
Agent/rep language skills
6.7%
Billing/payments
6.7%
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Agent/rep attitude (5) Agent/rep availability (3) Agent/rep knowledge (4) Agent/rep language skills (1) Billing/payments (1) Claim - repair shop (2) Claim - theft (1) Claim processing time (1) Discounts, deals, rewards (1) New purchase experience (2) Policy coverage (2) Rates competitiveness (2) Rates in bundle (1)
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Immaculate Customer Service

by Tracy on Mar 16, 2020
5 out of 5 stars

The agents were very kind and great people to work with on my auto insurance! They provided optimal advice on whether you go with them or not and have positive attitudes. Would highly recommend their service. They made my auto insurance experience at Dejardins enjoyable! They were very patient, informative, gave me a better price and they have an auto program to give you a discount as well, thank you so much!

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Review topics
Agent/rep attitude Agent/rep knowledge Discounts, deals, rewards Rates competitiveness