8 year customer
by Yikes in Pickering on May 29, 2019
1 out of 5 stars
Car Insurance Reviews
Desjardins Insurance Auto Insurance Reviews
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(266 reviews)
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Review author
Terrible customer service and would not address my concerns when I called customer service numerous times. Manager encouraged me to look elsewhere for insurance so I took them up on their offer and ended up saving over 400$ per year. Had both autos and home insurance with them; saved on both. Learned later that they had not rated me for many of the discounts that I could have received including winter tires, low KM's driven and they inexplicably had me down as using one of the vehicles for business use- all wrong. Was paying higher than I should have for over 2 years- they could not have cared less.
Terrible claims experience too, was willing to ignore that and stay with them, but changed my mind after this last experience