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Desjardins Insurance Auto Insurance Reviews

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(259 reviews)
Desjardins Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep attitude
50.0%
Cancellation experience
27.8%
Agent/rep availability
22.2%
Agent/rep knowledge
22.2%
Rates competitiveness
22.2%
Agent/rep callbacks
16.7%
Claim - adjuster
16.7%
Claim - not-at-fault
16.7%
Rates at renewal
16.7%
Claim - denial
11.1%
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Unprofessional Service

by Rian on Jul 30, 2013
2 out of 5 stars

Claim ajuster failed to return my call, or to talk to my garage. Refused to listen or accept the extended damage after my car was assessed by the aprasier. Whenever she called me, she told me my car rental was due and the insurance co. would not cover it. She ignored the fact and just left me face the problem on my own. Unbelievable attitude and arrogant.

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Review topics
Claim - rental car