Desjardins Insurance Auto Insurance Reviews

My claim insurance is under investigation for one month and 20 days but has not yet been decided. The rent rental was denied and I am without a car and have to pay car rental charges for the days I kept the rental car. The insurance appraiser pulled the damaged bumper to see the inside damage, later on, the claims department denied the claim on the pretext that the damage is enhanced.

Terrible service for the one and only claim we made on a truck for our landscaping business. Minor damage to the tailgate of a Ford F150, they refused to cover because the accident occurred off-road while unloading material at the dump. Thousands of dollars wasted in ensuring trucks, trailers, general liability etc.
Run, don't walk from this option if you need insurance for vehicles or equipment for your business.

My girlfriend has coverage with them. She pays almost $500 a month for comprehensive coverage. Some idiot hit her car from behind while she was waiting for the light to change. It has been weeks now and they keep saying they don't cover for that kind of damage. She's definitely going to be switching.

I will never recommend this place to anyone. They have messed up account information, and over charged.
We had to put a claim through, they took forever to send the money for the totalled vehicle. They also refused a loaner vehicle for the several weeks it took for them to send the cheque, even though that was something we were paying for.
When you have to leave this company because you can’t afford it anymore, they will charge you.

I was reared and it was obviously not my fault. They classified me a minor injury claim and I needed more treatment after my treatment plan expired. I was still in pain and they denied me claim. Instead they hired a private investigator follow me and watch my house. They intentionally prolonged my suffering!