Credit Card Reviews
BMO World Elite MasterCard Consumer Reviews
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(50 reviews)
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The service is terrible for this credit card. I called to ask for past statements (only 3 months are available online) anything past that, they have to mail a paper copy and they charge you. I asked if I could get it faster and the representative said he had to talk to a supervisor.
I was placed on hold for 40 mins (they do not have a call-back feature).
In the end, I had to hang up because the representative never came back.
For your information, other cardholders have several months of statements available online.
Terrible service!
They twice lost my replacement card.
They never returned calls related to giving me a tracking number after guaranteeing they would call.
I had to go to a bank manager and beg for help.
I also had trouble with them when I was overseas,
You cannot count on support if you need it!