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Allstate Auto Insurance Reviews

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(328 reviews)
Allstate
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Avoid Allstate

by princess on Jun 29, 2020
2 out of 5 stars

Learn from my mistake - AVOID Allstate! In September 2019, I decided to research for an auto insurance provider offering a better rate. After speaking with 6 different providers, I settled with Allstate. However, DO NOT be fooled by their marketing. I got hit by a Dodge Caravan, on June 12th, 2020 after performing a left turn. The driver was driving way past a 30km limit, in a construction zone. Had he respected his speed limit, AND kept his right lane, this accident could have been avoided (I am convinced he passed a red light). My rear driver door was completely smashed in, but all he got was minor bumper damage on his right side. Yet, Allstate, declared me 100% responsible. In my 20+ years of driving, with only no-fault accidents, and having worked as a driving instructor, I am appalled. The driver who hit me was not only responsible but he was rude and he omitted important information on the Joint Accident Report. It's ridiculous that an insurance company won't consider the action of this reckless driver, especially considering a lack of character by not fully completing a document. To make matters worse, my long-term garage was not part of their Authorized Dealers. I found this extremely odd as every other insurance company ALWAYS referred me to them. Due to this, I received a cheque in the mail (minus my deductible) prior to even getting my car back!!! Who mails out a cheque when the work has not been completed? A savings of $5/mth has resulted in unnecessary stress and time working on contesting an accident that was clearly not my fault. Now I am out-of-pocket of a $500 deductible and a premium increase. All the while, Mr. White Dodge, continues to drive recklessly since he omitted his insurance company name and driver's licence on the report. Note to self: if your instinct tells you something is wrong, call the cops! FYI: I will be contesting this Allstate decision.

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