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Allstate Auto Insurance Reviews

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(304 reviews)
Allstate
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
4.5%
Agent/rep availability
4.5%
Agent/rep knowledge
4.5%
Agent/rep callbacks
2.3%

Top negative trending topics ?

Agent/rep availability
59.1%
Agent/rep attitude
50.0%
Agent/rep callbacks
29.5%
Agent/rep knowledge
27.3%
Cancellation experience
22.7%
Phone wait times
22.7%
Claim - adjuster
20.5%
Billing/payments
9.1%
Claim processing time
9.1%
Email/message wait time
9.1%
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Tags
Agent/rep attitude (4) Agent/rep availability (2) Agent/rep callbacks (2) Agent/rep knowledge (3) Claim - adjuster (2) Claim - injuries (1) Claim - rental car (4) Claim - repair shop (1) Claim payout amount (4) Claim processing time (4) Insurance Rates, Prices (1) Phone wait times (1) Policy coverage (1) Rates after claim (1) Rates competitiveness (1)
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Great Experience

by Amber on Mar 5, 2020
4.5 out of 5 stars

I have been with Allstate Etobicoke for almost a year. They gave me a great price and are always pleased when I've had to contact them. I have referred my mom here as well and she is extremely happy with the price and friendly knowledgeable service she received from Brampton Location. I recommend this insurance company to everyone looking for insurance!!!

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Review topics
Agent/rep attitude Agent/rep knowledge Rates competitiveness