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Allstate Auto Insurance Reviews

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(299 reviews)
Allstate
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
5.1%
Agent/rep availability
5.1%
Agent/rep knowledge
5.1%
Agent/rep callbacks
2.6%

Top negative trending topics ?

Agent/rep availability
56.4%
Agent/rep attitude
51.3%
Agent/rep knowledge
28.2%
Agent/rep callbacks
25.6%
Cancellation experience
25.6%
Phone wait times
23.1%
Claim - adjuster
17.9%
Billing/payments
10.3%
Email/message wait time
10.3%
Claim - denial
7.7%
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Tags
Agent/rep attitude (4) Agent/rep availability (2) Agent/rep callbacks (2) Agent/rep knowledge (3) Claim - adjuster (2) Claim - injuries (1) Claim - rental car (4) Claim - repair shop (1) Claim payout amount (4) Claim processing time (4) Insurance Rates, Prices (1) Phone wait times (1) Policy coverage (1) Rates after claim (1) Rates competitiveness (1)
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