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Allstate Auto Insurance Reviews

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(299 reviews)
Allstate
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
5.1%
Agent/rep availability
5.1%
Agent/rep knowledge
5.1%
Agent/rep callbacks
2.6%

Top negative trending topics ?

Agent/rep availability
56.4%
Agent/rep attitude
51.3%
Agent/rep knowledge
28.2%
Agent/rep callbacks
25.6%
Cancellation experience
25.6%
Phone wait times
23.1%
Claim - adjuster
17.9%
Billing/payments
10.3%
Email/message wait time
10.3%
Claim - denial
7.7%
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Auto Policy

by Riz.Merci.Insurance on Oct 1, 2020
5 out of 5 stars

My whole family is very much impressed by the exceptional customer service! The agent helped procure our auto & home insurance coverages for the ensuing policy year 2020-2021. She helped us find the most practical & reasonable premium for our pertinent coverage and was very knowledgeable in all aspects of insurance law in Ontario, finds ways to find the best fit for our insurance needs for the right value and the best price. We would recommend Allstate to all our associates & relatives!

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Review topics
Agent/rep attitude Agent/rep knowledge New purchase experience Rates competitiveness