Great service!
by MC on Mar 28, 2024
4.5 out of 5 stars
Car Insurance Reviews
Allstate Auto Insurance Reviews
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We had a very easy to process car accident, not our fault and we had a video of the whole situation from the dash camera. The agents that pick up the phone are great, I would give 5 stars in this category as they are the only reason our claim got settled. The adjustor however; well, let me just say we have not the pleasure to even speak to her through out the process! She never picked up the phone, nor did she call as back. Very disappointing and begs the question. If Allstate have such a great claim customer service team, why do they need to pay an adjustor who doesn't even pick up the phone? This is the only reason why we haven't rated Allstate 5 stars.
I had a pleasure of having a great rep help me on my insurance, and he has been reliable & helps me find the best service to support my needs.
I would keep coming back to him to get my insurance needs met.
Thank you for your hard work.