Car Insurance Reviews

Pembridge Insurance Auto Insurance Reviews

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(85 reviews)
Pembridge Insurance
1.4 out of 5 stars:
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Absolutely horrible and dishonest

by G C on Apr 5, 2024
1 out of 5 stars

There's are a reason Pembridge is cheap. You get what you pay for.
Pembridge penalized me for taking a cash payout instead of fixing my vehicle after submitting a claim where the other driver was at fault. My vehicle is older and it was mainly paint damage; not worth me fixing. Other insurers don't do this.
Another claim they tagged as 50/50 had a net payout of zero because no damage to my vehicle and the other party didn't complete their claim. I find out 3 years later that 50/50 means both parties at fault.
So I have an at fault claim that affects my rates when no money paid out.
Both incidents took way too long to resolve. Claims department is backed up and busy.
Avoid Pembridge at all costs.
Cheap at the start but will cost you in the end.

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Disagree

by EEF Far on Feb 4, 2024
1 out of 5 stars

I had very bad experience and don't fall in to traps of brokers to choose this company, I canceled my car insurance on 5 Oct, after 4 months they didn't reimburse my money which have been taken in summer for first and last deposit of renewal, however I didn't made contact for renewing for current year .

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Pembridge refused medical treatment and has made my life very hard

by MikeFromLondon on Feb 15, 2022
1.3 out of 5 stars

After being rear-ended by a car going 70Kph, the car that hit us did not have insurance or a driver's license.
So my insurance (Pembridge) was supposed to cover Any therapy & treatment needed after the accident.
The only treatment Pembridge covered was at CBI London Ontario. Don't go there...
We had to do physio over webcam since the pandemic.
Pembridge denied all treatment after webcam physio.
1. Ortho - I hit my face on the steering wheel
2. Chiro
3. Massage therapy
I advise you to call a lawyer because Pembridge definitely is breaking the law & not processing claims taking out on their customers.

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