Pembridge Insurance Auto Insurance Reviews

There's are a reason Pembridge is cheap. You get what you pay for.
Pembridge penalized me for taking a cash payout instead of fixing my vehicle after submitting a claim where the other driver was at fault. My vehicle is older and it was mainly paint damage; not worth me fixing. Other insurers don't do this.
Another claim they tagged as 50/50 had a net payout of zero because no damage to my vehicle and the other party didn't complete their claim. I find out 3 years later that 50/50 means both parties at fault.
So I have an at fault claim that affects my rates when no money paid out.
Both incidents took way too long to resolve. Claims department is backed up and busy.
Avoid Pembridge at all costs.
Cheap at the start but will cost you in the end.

I was hit by another car while at a stop sign. I’ve never really have been injured before. Pembridge insurance adjuster has made my life so difficult. I do not receive responses nor do any of the health care providers ( physios, massage therapist, concussion clinic or eye Neurologist). There is constant barriers put up and delays.
I could never imagine my own insurance treating me like this. I have a care team willing to help me but there are such delays which has not allowed me to return back to work full time.
I am a public health care provider and I would never deny a patient care ever. I am made to feel like I’ve done something wrong.
I called main office requesting change of adjuster or at the very least someone return my call but no one has.
My colleagues and family are in disbelief.

Truck got into an accident 5 months ago. It’s still sitting at the body shop waiting on approval for repairs. It was a third party at fault and they still won’t give approval to fix. 🤬🤬🤬🤬🤬🤬🤬🤬

I had an accident on Dec.21, after I did all the reports to York Region police with evidence as my dashcam which showed I'm not at fault 100% I opened the claim. The appraiser Vitoria L. asked me to pay a $1000 deductible. So I called back to the adjuster Kristina C. and said that the accident wasn't my fault and sent her my dashcam video on Dec.30. She watched the video during the call and from that day until today never heard from her anymore... I called and left messages 3 times. Never call back.
Today I called the claim advisor, he watched the video and agree that I'm not at fault and will waive my deductible. This is the way how Allstate/Pembridge treats the customer when it came to a claim? Instead to protect their customer.
Also, since my car is only 1 1/2 years old and under 18000 km why do they choose to repair my right side fender instead of replacing it?
I paid the premium to Pembridge for my 2 cars and a home close to $6000 per year and this is how they treat me when it comes to a claim and even not at fault...
So next year I will Run......Run....... Run never turn back to Pembridge!

This company filed me as a 100% at-fault accident where I was not at all at fault and I hadn't even put a claim in through them at the time. They gave me literally nothing, no insurance coverage, no help, nothing and yet they still felt that in an accident where I lost two of my children that they should report it as me at fault when the RCMP report and everything else says otherwise. This company is pathetic they don't do their due diligence they haven't ever called me or followed up to determine who was that fault and what happened within the accident. (Other driver swerved into my lane, not driving to conditions.) 10/10 Never use this company. Offered a reasonable rate at first, only to cost me thousands in the 7 years since I had used them, by placing an at-fault w fatalities on my shoulders. I literally tried everything at the moment to save lives... I hope this company goes under, I'm absolutely beyond living.