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Intact Insurance Auto Insurance Reviews

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(411 reviews)
Intact Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Agent/rep knowledge
12.5%
Claim - adjuster
8.3%
Claim processing time
8.3%
Agent/rep callbacks
4.2%
App to track driving
4.2%
Rates competitiveness
4.2%

Top negative trending topics ?

Claim - adjuster
45.8%
Agent/rep attitude
37.5%
Claim processing time
33.3%
Agent/rep availability
29.2%
Claim - not-at-fault
20.8%
Agent/rep callbacks
12.5%
Billing/payments
12.5%
Claim - denial
12.5%
Claim - repair shop
12.5%
Claim - total loss
12.5%
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(47)
Tags
Agent/rep attitude (3) Agent/rep availability (2) Agent/rep callbacks (1) Agent/rep knowledge (1) Billing/payments (1) Claim - adjuster (1) Claim - rental car (3) Claim - repair shop (4) Claim - theft (1) Claim processing time (1) Policy coverage (2) Rates after claim (1) Rates competitiveness (2)
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Consumer (1)
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Highway collision

by David on Feb 13, 2024
5 out of 5 stars

After having a collision on the highway with over $15000 in damage to my vehicle it was considered a total write off. And my experience with my Insurance Company Intact was excellent. The staff was very helpful in every respect. I recommend this company. And I will definitely stay with them.

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Review topics
Agent/rep attitude Agent/rep availability Agent/rep callbacks Claim - adjuster Claim processing time