The worst company
by Leidy Mercedes on Apr 1, 2024
1 out of 5 stars
Car Insurance Reviews
Intact Insurance Auto Insurance Reviews
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(403 reviews)
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Accident Forgiveness (1)
Agent/rep attitude (21)
Agent/rep availability (14)
Agent/rep callbacks (6)
Agent/rep knowledge (8)
Agent/rep language skills (1)
App to track driving (8)
Billing/payments (114)
Broker experience (5)
Cancellation experience (51)
Cancellation fee (10)
Claim - adjuster (28)
Claim - denial (4)
Claim - injuries (6)
Claim - not-at-fault (16)
Claim - rental car (37)
Claim - repair shop (54)
Claim - theft (5)
Claim - total loss (6)
Claim - towing (3)
Claim - windshield/glass (2)
Claim payout amount (13)
Claim processing time (45)
Complaints/ombudsman (23)
COVID Handling (1)
Discounts, deals, rewards (18)
Email/message wait time (3)
Insurance Rates, Prices (66)
Interact. Voice Response (1)
Late payment fee / NSF (1)
Legal actions (2)
Mobile app experience (1)
New purchase experience (3)
On-hold times/transfers (2)
Online quoting (2)
Phone wait times (13)
Policy changes experience (2)
Policy clarity (2)
Policy coverage (75)
Rates after claim (2)
Rates at renewal (10)
Rates competitiveness (13)
Rates for bad drivers (5)
Rates for good drivers (17)
Rates for long-term clients (3)
Rates for second driver (2)
Rates for seniors (2)
Rates for students (2)
Rates for young drivers (3)
Rates in bundle (5)
Refund (1)
Rewards (1)
Trailer/motorhome (1)
Website experience (2)
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I talked to a represantative and she was very knowledgeable and patient during the whole process. Although, Intact's price could've been better but it was still lesser than what my current car insurance company was offering.
After having a collision on the highway with over $15000 in damage to my vehicle it was considered a total write off. And my experience with my Insurance Company Intact was excellent. The staff was very helpful in every respect. I recommend this company. And I will definitely stay with them.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
Horrible customer service, Horrible claim adjustor, trying to rip you off. Don't want to pay
The agents provide excellent service. However the my Drive app is a huge disappointment. My driving is being recorded but I am unable to access the information and there is no timeline for when the issue will be resolved.
This is the worst company I have ever been dealing with. Nobody knows what to do with my claim. For two half months I have been running and collecting all the documents they need. Very much doing adjuster job and pay them for that. I might pay for my Rent-A-Car, too if you thinking about buying this insurance company, don't.
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
I had the best experience dealing with Intact Insurance after battling with numerous other insurers who were just unable and unwilling to assist me with my needs. Intact was friendly, honest and extremely professional. I highly recommend them.
intact is an outrageous company. It has been well over one month since we filed a claim and after speaking to 11 agents , still no response, let alone a settlement. Absolutely no service! Intact will take your money instantly, but don't expect a payment for month! will be looking for a new insurance company tomorrow. goodbye Johnsons, Belair direct, and Intact!
.. not to recommend. Why? I was paying to much money for insurance and after accident I was losing my nerve, my time, my vehicle, and on the end money.
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They will not pay my truck was stolen and almost a year later and not a dollar they are investigating every day a new something they are looking for any reason not to pay then someone tbone me in my other truck they have taken my other truck will not give back to me and they have not payed me a dollar for the second truck
They are scammers they will go to the police and try to have you charged for anything to claim excuse not to pay becarefull this company is very awful this is after being a customer for 22 years.
They tell you that they are going to collect the payment on a date and they collect it before and then they penalize you for not paying. Customer service is not responding. Please stay away from this company.