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Intact Insurance Auto Insurance Reviews

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(411 reviews)
Intact Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Agent/rep knowledge
11.1%
Claim - adjuster
11.1%
Claim processing time
11.1%
Agent/rep callbacks
5.6%
App to track driving
5.6%
Rates competitiveness
5.6%

Top negative trending topics ?

Claim - adjuster
55.6%
Agent/rep attitude
38.9%
Claim processing time
27.8%
Agent/rep availability
22.2%
Claim - not-at-fault
22.2%
Agent/rep callbacks
16.7%
Billing/payments
16.7%
Claim - denial
16.7%
Claim - repair shop
16.7%
Claim - total loss
16.7%
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Tags
Agent/rep attitude (2) Agent/rep availability (2) Agent/rep knowledge (2) App to track driving (1) Billing/payments (4) Claim - adjuster (1) Claim - rental car (1) Claim - repair shop (2) Claim processing time (1) Discounts, deals, rewards (1) Insurance Rates, Prices (2) Policy coverage (3) Rates competitiveness (1) Rewards (1)
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Consumer (1)
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I switched to Intact from another insurance company and the representative was very effective

by Ralph Lim on Feb 14, 2024
4 out of 5 stars

I talked to a represantative and she was very knowledgeable and patient during the whole process. Although, Intact's price could've been better but it was still lesser than what my current car insurance company was offering.

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Review topics
Agent/rep attitude Agent/rep availability Agent/rep knowledge Rates competitiveness