Aviva Auto Insurance Reviews

This insurance is pathetic. It might be cheap, but it's not worth a penny. Having to deal with a claim is going to leave me grey haired and stressed out. The claim agents never answer the phone, never call back and never reply to emails. Even the managers are the same. Waiting for adjuster to estimate the damages is another story, I honestly don't know what kind of incompetent people work there.
Again, stay away from Aviva, I know I will. Better to pay more, but have a piece of mind.

Some idiot put earthquake and sewer back up riders on my travel trailer policy. I caught it and my agent took the riders off. Pretty unethical to me.

Horrendous insurance company. The customer support spoke nothing but incomprehensible, nonsensical gibberish which, roughly translated, consisted of excuses for their terrible and illogical behaviour. They also bill me without warning and long before they're supposed to, and on top of that, they constantly find new ways to, again, rip me off. My rate spiked for no reason at all, for starters. Do yourself a favour and avoid Aviva at all costs.

I contacted Aviva for auto insurance in the summer for my little convertible sports car, I was quoted and paid $254/month which I agreed to. The following month after wards I wanted to know how much it would be to change to a different vehicle, 2007 Lexus. I was quoted $460/month, I have emails proving all of this. The next following two months payments were still $254/month which I found odd. The month after in Oct. I was charged $949.44 which was absurd it was more than double what I had been paying! I immediately cancelled the policy and now am being charged again $949.44 in Nov. And now they also tell me $582.72 will be taken out Nov.26.
Watch out for Aviva they will quote you for one price and totally screwed you over without any warning charge you another amount, be warned!