RBC Insurance Auto Insurance Reviews

I felt compelled to add my very positive experience here when I noticed all the bad reviews. Maybe its luck of the draw? I have had great rates from RBC for a decade, and finally had a minor parking lot incident on my 5-year-old SUV. They arranged for the body shop and car rental and paid the bills all in a very timely manner. I couldn't have asked for more!

I had great service with RBC! Friendly customer service, efficient and great overall satisfaction. I had put in a claim because I was hit in my parking lot at work. I received a rental car while my car is in the shop getting fixed (which they arranged everything for), they also replaced my daughters car seat and sent me a reimbursement check very shortly after I submitted the receipt.

People only seem to write about their bad experiences, for me I had a great one!

I have nothing but a very positive experience in dealing with a recent vehicle accident.within 24 hours local branch of mark and Melissa had me in touch with claim adjustor colleen then immediate appointment for damage assessment followed by a call from repair shop. car star did a remarkable repair job, rbc had a rental on repair site entrerprise who were very accomidating.colleen claim adjustor even called me to to let her know if repair was satisfactory. in the course of this unfortunate accident I dealt with very caring kind people.many years I have dealt with public and your company has risen to a very high standard in my eyes. who else would one want to deal with if you had a tragic misadventure.rbc you rock and I thank you cheryl

Had my vehicle vandalized ten days ago while parked in my driveway. RBC was fantastic at handling my claim. They coordinated "valet" service whereby a tow truck was arranged to come to pick up my (undrivable) vehicle and take it one of their preferred repair shops, Assured. A rental was also dropped off at my house from Enterprise. Everything was arranged for me. Both Assured and Enterprise called me to arrange for appropriate times to pick/drop off vehicle. My vehicle was ready today and tow truck dropped off my repaired car to my driveway and Enterprise sent someone over to pick up the rental. I have nothing but positive things to say about RBC and subsequent service received from repair shop and rental place. Great customer service from all parties involved - during a stressful time.

My car was hit in a parking lot - $4500 in damages, not my fault - thankfully the woman stuck around - called RBC at 830PM that night, took all the details. The next day they dropped off a (free) rental (on a flatbed) then took my car for repairs - they had this valet service I did not know about - honestly, I just bought the cheapest insurance on line. My car is now in for repairs and they are using "new" certified parts direct from BMW. Other than a trip to the reporting centre (my time - 20 minutes) it will not cost me a single penny. Thanks RBC - I have already recommended you to others because of this incident.