Fully satisfied
by Melissa on Jun 11, 2016
5 out of 5 stars
Car Insurance Reviews
RBC Insurance Auto Insurance Reviews
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(264 reviews)
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My car was hit in a parking lot - $4500 in damages, not my fault - thankfully the woman stuck around - called RBC at 830PM that night, took all the details. The next day they dropped off a (free) rental (on a flatbed) then took my car for repairs - they had this valet service I did not know about - honestly, I just bought the cheapest insurance on line. My car is now in for repairs and they are using "new" certified parts direct from BMW. Other than a trip to the reporting centre (my time - 20 minutes) it will not cost me a single penny. Thanks RBC - I have already recommended you to others because of this incident.
Had my vehicle vandalized ten days ago while parked in my driveway. RBC was fantastic at handling my claim. They coordinated "valet" service whereby a tow truck was arranged to come to pick up my (undrivable) vehicle and take it one of their preferred repair shops, Assured. A rental was also dropped off at my house from Enterprise. Everything was arranged for me. Both Assured and Enterprise called me to arrange for appropriate times to pick/drop off vehicle. My vehicle was ready today and tow truck dropped off my repaired car to my driveway and Enterprise sent someone over to pick up the rental. I have nothing but positive things to say about RBC and subsequent service received from repair shop and rental place. Great customer service from all parties involved - during a stressful time.