RBC Insurance Auto Insurance Reviews

I have had a wonderful experience for the past 5 years and continue to. I have received amazing service from my local advisors. I had previously set up a policy and saved a lot of money! I have since spoken with insurance representatives regarding my policies and to make changes. They are always kind, courteous and accommodating. I believe the company has definitely taken a turn for the worse but believe the people and customer service is still there.

I felt compelled to add my very positive experience here when I noticed all the bad reviews. Maybe its luck of the draw? I have had great rates from RBC for a decade, and finally had a minor parking lot incident on my 5-year-old SUV. They arranged for the body shop and car rental and paid the bills all in a very timely manner. I couldn't have asked for more!

My car was hit in a parking lot - $4500 in damages, not my fault - thankfully the woman stuck around - called RBC at 830PM that night, took all the details. The next day they dropped off a (free) rental (on a flatbed) then took my car for repairs - they had this valet service I did not know about - honestly, I just bought the cheapest insurance on line. My car is now in for repairs and they are using "new" certified parts direct from BMW. Other than a trip to the reporting centre (my time - 20 minutes) it will not cost me a single penny. Thanks RBC - I have already recommended you to others because of this incident.